Incumbent Worker Training Program

ULM is an approved training provider for IWTP, which means eligible businesses can work with ULM to develop a customized training plan that meets the needs of the business.

About IWTP:
The Incumbent Worker Training Program (IWTP) is a grant designed to benefit businesses and industry by assisting employee skill development, productivity, and company growth through customized training. This is expected to result in the creation of new jobs, the retention of jobs that may otherwise have been eliminated, and an increase in wages for trained workers.

IWTP is a partnership between the Louisiana Workforce Commission (LWC), business and industry, and training providers to ensure a properly trained workforce and a consistent supply of employees with the skills necessary for company growth and employee advancement. The program is funded by a portion of Unemployment Insurance (UI) tax contributions dedicated solely to customized training.

The customized training this partnership provides produces benefits for:


  • Skilled Workforce
  • Increased Productivity
  • Increased Profits
  • Company Growth
  • Reduced Turnover/Employee Retention


  • Increased Job Opportunities
  • Increased Wages
  • Job Retention
  • Self-esteem Enhancement

The Process:

  • The employer determines the training needed.
  • ULM's IWTP Director works with the employer to develop a customized training plan that meets the needs of the company, and completes the IWTP application.
  • Applications are reviewed by the LA Secretary of Labor.
  • Once approved, and the start date is selected, the employer has 12 months to complete the approved training.

Eligibility Criteria:

  1. Must be in business in Louisiana for at least 3 years
  2. Must contribute and be in full compliance with state UI tax laws
  3. Must have at least 15 employees
  4. Must request training to either:
    1. Prevent job loss caused by obsolete skills, technological change, or national or global competition
    2. Create, update, or retain jobs in a labor-demand occupation
    3. Update or retain jobs in an occupation that is not a labor-demand occupation, if the administrator determines that the services are necessary to prevent the likely loss of jobs.

Courses Previously offered through IWTP at ULM:

  • Conflict Resolution
  • Customer Retention & Revenue Growth
  • Budgeting and Planning
  • Ethics
  • First Aid
  • Microsoft Suite
  • Presentation Skills
  • Professional Etiquette
  • Public Speaking
  • Wound Care
  • Alzheimer Behavior Management
  • Customer Focused Service
  • OSHA
  • Diversity
  • Healthcare Customer Service
  • First Time Supervisor Training
  • Leadership Development
  • Stress Management
  • Self Defense
  • Managing Across Generations
  • Project Management

Point of Contact:
Georgia Sanderson
Director of IWTP, ULM